Soft Skills.
Our soft skills qualifications help you to develop methodical, communicative and social skills.
Why these courses are important
The energy transition places special demands on collaboration and communication within companies. Soft skills are crucial to mastering these challenges and creating an effective working environment. Our courses offer practice-orientated approaches to develop and improve these skills in a targeted manner, making you better prepared for the demands of the energy industry.
Rhetoric & Communication
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The more responsibility you take on, the more important it is that you express yourself clearly and confidently. In this public speaking training programme, you will develop your ability to speak confidently and freely through presentation exercises. You will learn how to use rhetorical devices to motivate, inspire and inform your audience. This will enable you to present your point of view confidently and convincingly in discussions, presentations and conversations.
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Skilful countering means intercepting a verbal attack with confidence and redirecting it using rhetorical means. It is constructive and, ideally, can even turn opponents into partners. You will never be speechless again!
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Switch your conversation partner to reception mode with a confident, empathetic manner. Learn the right balance between emotion and objectivity, active listening, trained perception, defending your own interests and points of view and skilful questioning. The seminar includes many practical exercises from your everyday working life.
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A good story has a more credible and lasting effect than simply communicating facts and figures. New findings from psychology and neuroscience on the mechanisms of action of storytelling have triggered increased interest in the strategic use of storytelling. Here you can find out how to use storytelling successfully in many areas of business, appeal to emotions, captivate your audience and gain confidence in the process.
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Your voice and the way you speak make up a large part of your personal impact. Breathing techniques, lively body language and positive rhetoric can be activated. They are important means of expression and support your individual charisma. Learn how to use the sound of your voice for your success and how to present yourself confidently and convincingly.
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If you understand your dialogue partner and are understood by them, you will reach a result more quickly. In addition to general communication rules, this also requires knowledge of the psychological and human side of conducting a conversation. Get to know different communication styles and personality types and find out how you can better adapt to your dialogue partners and act accordingly.
Conflict management & teamwork
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In addition to the experience gained in everyday life in various interaction situations, the seminar explores communication topics and the background to people's behaviour. The focus is on how to conduct conversations in an appreciative, respectful, goal-orientated, clear and successful manner.
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In this seminar, you will learn professional discussion techniques to address even difficult topics skilfully, confidently and constructively. If critical discussions are conducted in a clear, respectful and targeted manner, they are a driving force for development and improvement. You will learn professional tools and dialogue techniques to act confidently and convincingly in discussions. A seminar not just for managers.
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Everyone is surrounded by people with very different interests, values and opinions in both their professional and private lives. If these are not recognised or even deliberately ignored, profound conflicts can develop as a result, making it difficult and, in extreme cases, impossible to work together. Work performance and motivation drop considerably and health problems can also be the result.
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In this seminar, you will learn about non-violent communication as a method for appropriate communication in everyday life. You will be taught practical strategies for dealing with conflicts and for empathising with yourself and the person you are talking to. This will enable you to represent your needs appropriately when interacting with your colleagues and deal with any disputes that may arise with confidence.
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You will expand your specific leadership skills for team development and thus strengthen your position as a manager. You will learn about and apply the success factors for optimal teamwork, find out which roles are important in a team and analyse your own team situation. You will receive impulses to continuously develop yourself and your team.
Change management & organisational development
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In our rapidly changing world, we need security. Our habits provide this stability, but also prevent us from making the necessary changes. At the same time, our brain is capable of limitless learning and thus remains young. The seminar explains why change is difficult, what each individual can do and how it can be made easier. Concrete examples are used to develop how change processes can be positively organised and thus fundamentally strengthen the flexibility and creativity of the company.
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Mistakes are a natural part of the path to success, and sometimes they are even the solution. Alternating between a mental check, theoretical consideration and practical implementation, the participants will find space and time for personal reflection, "lively error exchange" and analysis as well as imaginative discovery of alternative error scenarios. The seminar deals with the correct way to deal with mistakes and exposes the false fear of mistakes. The emergence of this fear in society, the consequences of covering up mistakes individually and the resulting lack of success in the company are analysed.
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Our everyday lives are characterised by constant change. This seminar will show you how we can manage these changes in our professional lives in a targeted and successful way and drive (cultural) development forward in a planned manner. Immerse yourself in the developmental psychology model "Spiral Dynamics" and learn not only how changes affect individuals and entire organisations, but also how you can help shape them.
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The concept of strategy encompasses the defined measures and milestones for achieving long-term and overarching goals. At the same time, increasingly complex environments make it difficult to look to the future. Strategy implementation becomes an iterative process in which it is important to regularly evaluate and adapt selected measures in terms of their contribution to achieving objectives. In other words: strategy becomes an agile strategy! Adaptability and agile working are becoming strategic competitive factors for organisations. Against this background, the seminar aims to open up new perspectives on strategy development in complex environments and to provide participants with methods for initiating and structuring agile strategy processes and ensuring a successful transfer to operational organisational activities.
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In our day-to-day work, we often have to develop new ideas and solve complex problems under great time and performance pressure. Creative and new solutions are required to master the increasing demands. Increase your expertise in systematic problem solving. Learn proven and innovative methods. Combine these with suitable creativity techniques and identify mental blocks.
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Agile methods offer improved responsiveness to the constantly changing requirements of customers and markets. Cultural change succeeds when employees are actively involved in this process. Agility means being able to be flexible, react appropriately to situations and allow yourself to change. Improvisation theatre works in exactly the same way! Improvisation is therefore practical agility training and the ideal introduction to the topic. Using improvisation methods, participants in this course learn the structure of agility in a playful way, as well as how to work together in a lively and cooperative manner. This makes teams fit for the challenges of tomorrow.
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Do you recognise this? Many discussions or meetings seem endless and usually without tangible results. The result: everyone involved is exhausted and dissatisfied. Well-structured and prudent facilitation can help to actively and successfully organise change processes. Good facilitation is the art of leading open and goal-orientated discussions in groups, of empathetic listening and joint design. It aims to promote the creativity of the participants and to develop decisions in teams that are ideally reached and supported by consensus.
Strengthen personality & Train the Trainer
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In this seminar, you will take an in-depth look at the questions of where your path should take you, both professionally and privately, and what steps you need to take to get there. To find this out, it is important that you know yourself well. Because on this basis, you can develop goals and visions that suit you as a person.
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People are successful when they can live out their strengths in the right situations! We use an established personality model to scientifically analyse your own resources. This systematically identifies personal strengths and inner resources. There is no right or wrong here! The only important question is whether everyone is in the right place!
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What actually makes a good trainer? How do I plan and organise my training sessions in a varied and target group-oriented way? How do I motivate my participants to interact? How do I make sure that the content sticks with them later? In this training week, beginners and advanced trainers will learn how to pass on the expertise they have learnt to others.
Management & Leadership
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In this practical workshop, you will experience a new understanding of leadership that works without the authority to issue instructions. Leadership means leading, instigating, motivating. Moving others instead of commanding them. This requires team spirit, trust and confidence. + In this seminar, you will develop clarity in your leadership role without disciplinary responsibility and learn how to motivate your team and deal constructively with conflict situations and other difficult situations.
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Leadership means guiding the steps of others to success. Good leadership behaviour promotes productive cooperation and operating results at all levels. On the other hand, ill-considered leadership behaviour and leadership from the gut can have a demotivating effect on other people, worsen the working atmosphere and, in the worst case, disrupt the workflow and the operating result in the long term. In this seminar, managers review, declutter and expand their individual toolbox by familiarising themselves with and applying new tools in theory and practice.
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This seminar covers all aspects of managing and leading employees and teams. This includes methods for motivation, types of dialogue and concluding target agreements with your employees. It also involves recognising employee profiles and using the existing potential within the team. In addition, participants are sensitised to the topic of "healthy leadership".
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Following on from the first two modules, this two-day seminar focusses on the topic of conflict management. This includes types, causes and situations that can lead to conflicts. Building on this, the focus is on recognising conflicts and strategies for mediating conflict situations within a team.
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In addition to the necessary expertise, a convincing appearance is just as important for successful leadership as empathetic communication. The ability to listen in order to recognise the goals and challenges that are important for employees and to communicate tasks clearly and unambiguously can be trained. In the diverse leadership role (leader, manager, coach), it is important to find and maintain a balance in order to optimally develop your own potential and that of your employees. It is important to use your own resources consciously and effectively in order to make your work successful and enjoyable.
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Successful time management means more than just managing appointments. Good time management can lead to a successful lifestyle. And that includes treating yourself and your environment with care. In this seminar, you will learn methods for optimising your own work organisation and that of a team. These include time management and work techniques as well as the efficient organisation of the office, meetings and working in and with a team.
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As a manager, you often find yourself in an exciting position: on the one hand, you have to realise the company's goals and tasks with your team, while on the other hand you often have your own technical or project responsibilities and at the same time have to lead your employees safely. This can present you with major challenges, particularly in times when the framework conditions and objectives change or continue to develop.
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In this seminar, you will acquire and deepen your basic knowledge of dealing with employees. You will recognise that you are dependent on the motivation and performance of your colleagues and learn how to develop the potential of the group. You will get to know your competences as a manager better and will be able to use them in a targeted manner in your day-to-day work. In the seminar, you will develop suitable concepts and methods for this.
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In this seminar, you will gain confidence in questions of labour law, occupational safety and time management. You will also receive information on CIP and idea management as well as tips on healthy management behaviour.
Are you looking for qualifications in the area of soft skills?
Here you can enquire about our courses for methodological, communicative and social skills and have them customised to your individual needs.
Are you looking for an overview of our current soft skills programmes?
You can find the current qualification offers in our catalogue. The courses are free of charge for members.