Data protection

Lausitz Ernergie Kraftwerke AG takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

 

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behaviour may be statistically analysed. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

Note on the responsible body

Responsible within the meaning of Art. 4 No. 7 GDPR is the:

Lausitz Energie Kraftwerke AG

Leagplatz 1

03050 Cottbus

Telephone: +49 355 2887 4200
E-mail: datenschutz@leag.de

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal email (qlee@leag.de). The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Objection to advertising emails

We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Communication by e-mail/telephone/contact form

Purpose of data processing/legal basis:

We will, of course, treat personal data that you provide to us by e-mail, telephone, post or contact form as confidential. We use your data exclusively for the purpose of processing your enquiry. The legal basis for data processing is Art. 6 para. 1 f) GDPR. The legitimate interest on the part of QLEE arises from the interest in answering enquiries from our customers, business partners and interested parties and thus maintaining and promoting customer satisfaction.

We use telephony functions of Microsoft Teams. The information on Teams in this privacy policy applies accordingly to the telephony function.

Recipients/categories of recipients:

We generally exclude the transfer of data to third parties outside QLEE. In exceptional cases, data is processed on our behalf by processors. These are carefully selected, audited by us and contractually bound in accordance with Art. 28 GDPR.

Furthermore, it may be necessary for us to pass on enquiries to other companies within QLEE if this is necessary for processing.

Storage period/criteria for determining the storage period:

We will delete or securely anonymise all personal data that you provide to us in response to enquiries no later than 90 days after the final reply has been sent to you. The 90-day retention period is due to the fact that you may occasionally need to contact us again about the same matter after a reply and refer to the previous correspondence. Experience has shown that, as a rule, there are no more queries about our replies after 90 days.

Purpose of data processing/legal basis:

The companies process the contact details of contact persons at customers, interested parties, suppliers and other business partners for communication by email, telephone, fax and post. The legal basis for data processing is Art. 6 para. 1 f) GDPR. The legitimate interest on the part of QLEE arises from the interest in conducting or initiating the business relationship with customers, interested parties, suppliers and other business partners and maintaining personal contact with contact persons.

Recipients/categories of recipients:

We generally exclude the transfer of data to third parties outside QLEE. Within QLEE, your data will be passed on for purposes such as implementing or initiating the business relationship. Exceptionally, data is processed by processors on our behalf. These are carefully selected, audited by us and contractually bound in accordance with Art. 28 GDPR.

Storage period/criteria for determining the storage period:

Personal data is stored for the purpose of conducting business relationships for as long as there is a legitimate interest in doing so.cookies

The Internet pages sometimes use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server enquiry
• IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Registration on our website

The data subject has the option of registering on the controller's website by providing personal data. Which personal data is transmitted to the controller is determined by the respective input mask used for registration. The personal data entered by the data subject is collected and stored exclusively for internal use by the controller and for the controller's own purposes. The controller may arrange for the data to be passed on to one or more processors, such as a server provider, who will also use the personal data exclusively for internal use attributable to the controller.

By registering on the controller's website, the IP address assigned by the data subject's Internet service provider (ISP), the date and time of registration are also stored. This data is stored against the background that this is the only way to prevent the misuse of our services and, if necessary, to enable criminal offences to be investigated. In this respect, the storage of this data is necessary to safeguard the controller. This data is not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.

The registration of the data subject with the voluntary provision of personal data serves the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from the controller's database.

The data controller shall provide any data subject with information at any time on request as to which personal data relating to the data subject is stored. Furthermore, the controller shall rectify or erase personal data at the request or indication of the data subject, insofar as this does not conflict with any statutory retention obligations. All of the controller's employees are available to the data subject as contact persons in this context.

Purpose of data processing/legal basis:

You have the option of subscribing to our newsletter via various channels (this website, at trade fairs). The legal basis for data processing in the context of sending newsletters is your consent in accordance with Art. 6 para. 1 a) GDPR and Section 7 para. 2 UWG. The purpose of data processing in the context of ordering the QLEE newsletter is to inform newsletter subscribers about offers, promotions, products, events and services from QLEE.

If you register for the free QLEE newsletter, we require your e-mail address as mandatory information. If you voluntarily provide further information about yourself when registering (surname, first name, company, position and choice of topic), we will only use this data for the purposes of target group analysis and internal evaluation.

After submitting the registration form, you will receive an e-mail from us with a confirmation link. If you click on the link contained therein, you are registered for the newsletter. You will be informed of this by another e-mail. By confirming your registration, you confirm your consent to the processing of your e-mail address and your optional details for the purposes stated here. For evidence purposes, we store the time and the IP address used to subscribe to the newsletter.

You can revoke your consent to receive the QLEE newsletter at any time with effect for the future by clicking on the corresponding unsubscribe link in one of the newsletters or by sending an e-mail to qlee@bee-ev.de.

Recipients/categories of recipients:

We generally exclude the transfer of data to third parties outside QLEE. We have commissioned the service provider CleverReach GmbH & Co KG to send the newsletter. We have carefully selected, audited and contractually obliged this service provider in accordance with Art. 28 GDPR.

Storage period/criteria for determining the storage period:

If you revoke your consent to receive the QLEE newsletter, the data collected for this purpose will be deleted immediately, unless it is also required for another purpose.

7. seminar registration and registration for events

Purpose of data processing/legal basis:

If you would like to book seminars or register for events via our website qlee.idloom.events, we require the information marked as mandatory in the booking mask. The input fields that are not labelled can be filled in optionally. As part of the booking process, you will receive an e-mail from us to confirm your registration. The booking process is only finalised when you activate the link contained in this e-mail. The information you provide for the booking will be processed by us for the purpose of carrying out the booking and the seminar or for registration for events. The legal basis for this data processing is Art. 6 para. 1 b) GDPR.

If you give us your consent to do so, we will also use your data to send you marketing information about the seminar/event in question by email, post or telephone following the seminar/event. You can revoke your consent at any time with effect for the future by clicking on the corresponding unsubscribe link in one of the e-mails or by sending an e-mail to qlee@leag.de. The legal basis for data processing in the context of sending information is your consent in accordance with Art. 6 para. 1 a) GDPR and Section 7 para. 2 UWG.

Recipients/categories of recipients:

We pass on some of the names of those who register for a seminar on our homepage to our training partner who organises the training courses. They need this data to organise their training courses and then forward the data to the examination institute. There, the data is stored in a database from which the examination form and the final certificate are generated. Data from those registering for events is not passed on.

Storage period/criteria for determining the storage period:

We store the data of participants in seminars and events, where necessary, for the duration of the statutory retention obligations. Afterwards and otherwise, the data will generally be deleted. If you have given your consent to receive information, we will store your data for this purpose until you withdraw your consent.